Returns & Exchanges
At AYM Studio, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original, unworn condition. If your new piece doesn't fit or feel quite right, our streamlined process makes exchanges and refunds simple and stress-free.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully pack your items in their original packaging with all tags attached to ensure they remain protected during transit back to our studio.
- 3.Ship Your Return
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized courier location.
- 4.Receive Your Refund
Once our team inspects your returned items, we will process your refund to your original payment method or ship out your new exchange within 5-7 business days.